If you checked your order status online and are confused, the following information may help.
Awaiting Pickup
Your order is ready to be picked up at the retail location you selected. Follow this link to learn more about Retail Pickup.
Canceled
Your order has been canceled successfully. If your order was canceled in error, please Contact Us for assistance.
In Process
Your order has been received and verified. Parts are currently being located and packed for shipping (if applicable).
Open Backorder (Domestic Orders)
Your order contains out-of-stock item(s). Follow this link for Backorder Payment and Shipping Information.
Open Backorder (Foreign Orders)
Your order contains out-of-stock item(s). Follow this link for Backorder Payment and Shipping Information.
Pending Cancel
The request to cancel your order has been received. The order is in the process of being canceled.
Shipped From Manufacturer
Your order has shipped! You should receive a shipping confirmation email. If no tracking information is provided, check your online account or Contact Us for details.
Shipped
Your order has shipped! You should receive a shipping confirmation email with tracking information. You can track your order through the email or online.
Shipping From Manufacturer
Your order will ship soon from the manufacturer. You will receive a shipping confirmation email when the order ships.
Verifying
Your order has been received. Address and payment information are being verified.