New transceivers and receivers have a 20-day warranty against manufacturing defects through DX Engineering. This is from the date your item ships.
- After this time period, refer to the vendor’s warranty statement or contact Customer Service.
- Vendor warranty statements are available on the item’s product page by clicking the warranty link.
- To qualify for warranty, the manufacturer requires that you keep the original box and packaging.
- The original box and packaging is the best protection when returning an item for any type of service.
Items that qualify to be returned to DX Engineering must:
- Be returned in the original packaging materials with UPC tags intact.
- Include all manuals and accessories from the original package.
- Be over-boxed to prevent damage in shipping.
DX Engineering reserves the right to deny warranty exchange when returned without these items.
Notes:
- When returning Items with a LI-ion battery, you must follow the shipper’s guidelines.
- All items are subject to testing and inspection.
- Please send a detailed description and/or video of the potential defect to DX Engineering so the issue can be duplicated
- Click the following links for manufacturer’s customer service or repair/warranty information:
Alinco Customer Service and Repair Support
AnyTone/Bridgecom Warranty & Return Policy