Shipping & Delivery

Canadian Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

Our Shipping and Payment Policy for All 50 States and U.S. Territories

If you order something with a future estimated ship date, this means the item is currently not in stock. These items are considered "backordered." Paid with Credit/Debit Card In-Stock Items: Any items in stock will be paid for at the time of ...

Next Day Air Shipping Details

Next Day Air guarantees an in-stock item, ordered by 7:00 pm EST, will be delivered the following business day. The fee for Next Day Air Shipping is $39.00 per 15 lbs. Please see the table below for shipping rates to the 48 contiguous United States....

Description and Cost

"Saturday Delivery" guarantees a part ordered after 2:00 am EST on Thursday and before 6:00 pm EST on Friday, will be delivered on Saturday. How much does it cost? Order Placed Shipping Method Saturday Delivery Fee ...

2nd Day Air Shipping Explained

2nd Day Air guarantees an in-stock item, ordered by 10:00 pm EST, will be delivered within 2 business days. The fee for 2nd Day Air Shipping is $29.00 per 15 lbs. Please see the table below for shipping rates to the 48 contiguous United States....

APO, FPO, and DPO Shipping and Handling Overview

Shipments to APO, FPO, and DPO addresses must be sent through the postal service. The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and transit t...

Details About Backordered Items

What does "backorder" mean? If you order something with a future estimated ship date, this means the item is currently not in stock. These items are considered "backordered." What does the estimated ship date mean? The estimated ship dates listed...

Explanation

All orders shipped inside the 48 contiguous United States are subject to a handling fee. The fee amount is based on the order subtotal. Order Subtotal Handling Fee $0.01 - $24.99 $10.95 $25.00 - $98.99 $13.95 $99.00 and up FREE! Notes ...

Shipping Address Requirements

The shipping address is the physical location where your order will be delivered. This must be a valid shipping address that is serviced by the USPS, UPS, and/or FedEx. **P.O. Boxes can only be used as a "Ship To" address for locations outside the ...

After your order is processed by our warehouse, you will receive an email with tracking information. You can track your package using the links in the email. You can also find the tracking information on our website even if you checked out as a gue...

Alaska, Hawaii, and Puerto Rico Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

Domestic Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

Truck freight shipping applies to items that are too big and/or heavy for the parcel carriers (i.e. UPS, FedEx). It is also sometimes called "LTL" or "Less than Truckload" freight. Truck freight shipments can be picked up at a freight terminal or d...

Potential Causes for Tracking Information Delays

If your order status says "shipped" but the tracking information doesn't show movement, don't panic. For Most Orders Please allow 24 hours for your tracking information to show movement. This gives the package time to travel from our warehouse to ...

Description and Cost

Some bulky items have additional shipping fees. These fees are determined by our shipping carriers. How much does it cost? Oversize fees can range from $6.00 to $60.00, depending on the size and weight of the item you order. All applicable fees wi...

U.S. Territory Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

Get Your Own Shipping Handling Quote on Our Website

Shipping rates are determined by the package size, weight, and destination. The best way to get an estimate or actual shipping costs is on our website. Follow the instructions below to see a list of available carrier options and the estimated cost....

Tracking Instructions for DB Schenker (DB SKR)

To track a package shipped with DB Schenker (DB SKR) follow these steps: Go to https://eschenker.dbschenker.com/nges-portal/public/en-US_US/#!/tracking/customer-search. Click the arrow in the "Select Reference Type" drop down menu. Scroll down ...

Shipping Times and Warehouse Closures

We will ship in-stock parts the same day you place your order, based on the schedule below: Shipping Method Cut-Off Time Standard Ground 10:00 pm EST 2-Day Air 10:00 pm EST Next Day Air ...

Our Hazardous Material Shipping Policy

We do carry some items that are classified as "hazardous material." In most cases, these items are restricted to ground shipping only. This may include, but is not limited to: Batteries (or items that contain batteries) Paint Etc. Are ...

Australian Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

International Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

Shipping Details by Region

The best way to Get Accurate Shipping Costs and Delivery Times is on our website. If you'd like to see our guidelines for shipping carriers and services, click your location below. Estimated transit times and shipping and handling fees will be s...

Tracking Instructions for Global Delivery Network (GDN)

GDN orders can be tracked online, similar to other carriers. Follow this link to Track a GDN Shipment. ...

Instructions to Check Order Status via Online Account

You can check the Status of your order instantly on our website! Follow this link to see the Orders Tab. If you are not logged in, you will be prompted to do so. Follow this link to learn How to Reset Your Password. ...

Order Status Definitions and Descriptions

If you checked your order status online and are confused, the following information may help. Awaiting Pickup Your order is ready to be picked up at the retail location you selected. Follow this link to learn more about Retail Pickup. Canceled Y...

How to Check Your Order Status

You can check the status of your order instantly on our website! Follow this link to see the Orders Tab. If you are not already logged in, you will be prompted to do so. -OR-   Contact Us...

Actual Weight vs. Dimensional Weight

The price you pay is determined by the weight and destination. However, carriers often use “dimensional weight” instead of the actual weight. Dimensional weight is also called “volumetric weight,” “DIM weight,” or “cubed weight.” It is an estimate ...