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What is your return policy?
Our Return Policy
We back up every sale with our Handshake Guarantee: If you're not satisfied with our products or our service, we'll refund your money. Just return any new, unused, unopened part within 10 days and we'll refund the purchase price. Restrictions...
How do I return an item from Canada?
Canadian Return Instructions
In order to save you shipping costs and the hassle of going through customs, we consolidate Canadian returns at a FedEx facility in Mississauga. They take care of all the customs paperwork and then send the items to the Summit Racing Equipment ...
Can I return a part to a retail store?
Retail Return Instructions
Just bring your item(s) into one of our Retail Stores, even if you bought it online or over the phone. Our staff will be happy to assist you. Notes Curbsde returns will not be accepted. Refunds will be issued as we process your return. Al...
How do I start a return?
Return / Exchange Instructions
In most cases, you can return new unopened items online for 10 days even if you checked out as a guest or over the phone. For all other returns or if you're having trouble with the online return process, please Contact Us. We are no longer acce...
How do I get warranty service for my transceiver or receiver?
Transceiver and Receiver Warranty Information
New transceivers and receivers have a 20-day warranty against manufacturing defects through DX Engineering. This is from the date your item ships. After this time period, refer to the vendor’s warranty statement or contact Customer Service. Vend...